Staats Awards

What happens if I receive more or less than the quantity ordered?

It is common in the printing industry for there to be what is referred to an "underrun" or "overrun" to account for possible loss in the quality assurance process.  If you receive an overrun, or more than you ordered and paid for your order up front, consider it our gift to you.  If you receive an underrun, or less than you ordered, let us know, and we will credit you for the amount you overpaid.

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